Sr Fraud Investigator Job at Seacoast Bank, Orlando, FL

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  • Seacoast Bank
  • Orlando, FL

Job Description

Job Description

Job Description

JOB SUMMARY:

The Senior Fraud Investigator helps protect Seacoast National Bank and its customers by thoroughly investigating and documenting the most complex fraud cases, implementing Bank-wide enhancements to accelerate corporate and strategic business objectives, and serving as a trusted advisor to internal and external stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide end-to-end management of an ongoing, evolving caseload of the largest and most complex fraud investigations and their timely resolutions, including recovery efforts;
  • Ensure flawless documentation to support fraud case findings, outcomes, and resolutions in accordance with department procedures and applicable regulatory requirements;
  • Draft Suspicious Activity Reports (SARs) in accordance with department procedures and applicable regulatory requirements;
  • Maintain familiarity with the Bank’s products and services, customer base, operating environment, financial performance, business objectives, and strategic roadmap;
  • Periodically review industry emerging threats and trends and proactively recommend risk-based countermeasures;
  • Serve as a trusted advisor to internal business partners, providing operational insight to business decisions and strategic input to key organizational initiatives;
  • Serve as trusted liaison to local, state, and federal law enforcement authorities;
  • Lead and influence the organization toward improved fraud prevention practices and behaviors that enhance overall profitability and competitiveness; and
  • Provide constructive, diplomatic feedback to junior staff and peers to promote iterative learning and improvement.
  • Adhere to Seacoast Bank’s Code of Conduct.

EDUCATION and/or EXPERIENCE:

  • 5 to 7 years fraud department experience in a retail banking organization, ideally at a mid-size bank;
  • 4+ years authoring complex investigative reports and/or SAR filings;
  • Bachelor’s degree, or 4 additional years of relevant work experience in lieu of a degree;
  • CAFP or similar credential a plus;
  • Fluency in Microsoft Excel, Word, and PowerPoint;
  • Strong investigative skills, supported by well-developed analytics, writing, and decision-making abilities;
  • Ability to provide constructive feedback and coaching to help develop junior staff;
  • Well organized with the ability to manage multiple tasks and priorities; and
  • Sound judgment, reliable intuition, persistent curiosity, and an aversion for loose ends.

Job Tags

Work experience placement, Local area,

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