Service Writer / Assistant Manager Job at Total Tire Solutions, Baton Rouge, LA

cTFUMmkwOVErN3FJakpzS1FIUDl2ZkdyWXc9PQ==
  • Total Tire Solutions
  • Baton Rouge, LA

Job Description

Job Description

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Employee discounts
The Assistant Manager/ Service Writer is responsible for the effective operation of the service center. working with others to ensure the service center operates under safe conditions according to established policies and procedures . The Assistant Manager will deliver expected sales and customer service results through in-shop execution of programs and standards. This individual provides inspirational leadership and direction to all service associates, and is responsible for maintaining a dynamic high performance team.

Benefits/Perks
  • Career path & Advancement Opportunities
  • Competitive Compensation
  • Paid time off
  • Paid holidays
  • Performance Based bonuses
  • Paid training
  • Company discounts
Job Summary
We are looking for a Assistant Manager / Service Writer to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, strong process & procedure knowledge and previous management experience.

Every day is different in our busy Commercial tire & service service center! You will be responsible for a variety of tasks, including overseeing a team of mechanics and tire technicians, overseeing a comprehensive vehicle inspection process, quickly and accurately writing service tickets as well as addressing customer inquiries, and managing inventory.

Responsibilities

  • Encouraging teamwork with a team of commercial service professionals to ensure a high level of vehicle service and customer satisfaction while maintaining profitability
  • Answer and handle incoming calls promptly and professionally
  • Acknowledge and serve walk-in/drive-in customers promptly and professionally
  • Customer Centricity, Servicing the customer above all else
  • Working with the outside sales team to insure we are delivering the best customer service
  • Ensure comprehensive vehicle inspections are performed in an accurate and timely manner
  • Ensure repairs and maintenance tasks are safely & thoroughly completed in a timely manner
  • Mentor employees on best practices for improving service, sales and customer service techniques
  • Oversee day-to-day operations of the service department
  • Manage the flow of service department paperwork, including work orders, inventory, invoices and maintenance records
  • Take after hours calls on rotation
Qualifications
  • High school diploma or GED required, bachelors degree preferred
  • Great Multitasking skills
  • General knowledge of a POS computer software system for tire and service sales
  • Strong - self motivated work ethic to stay productive
  • Integrity, taking pride in our task and doing the right thing
  • Dependability, being on time and committed to achievement
  • Valid state-issued drivers license and clean driving record are required
  • Successful completion of a pre-employment drug and background screening
  • At least two years of experience as an service writer or service advisor is required. Experience as an automotive service manager/assistant manager is preferred
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Job Tags

Holiday work,

Similar Jobs

DBS Staffing Services, Inc.

General Laborer for Landscaping Contractors Job at DBS Staffing Services, Inc.

 ...DBS Staffing Services, Inc. is currently seeking reliable and hardworking individuals to join our team as General Laborers for Landscaping Contractors. As a family-owned staffing company, we take pride in finding quality employment candidates like you and matching their... 

The Lucas Agency at InsuraTec

Life Insurance Sales Specialist Job at The Lucas Agency at InsuraTec

 ...hungry for growth and eager to learn, this entry-level position offers ample opportunities for...  ...commission-based structure. Proven capacity to work autonomously and effectively manage...  ...Work: Enjoy the benefits of a work-from-home setup, promoting a healthy work-life balance... 

PNC Financial Services Group

Data Manager Sr Job at PNC Financial Services Group

 ...culture where all of our employees feel respected, valued and have an opportunity to contribute to the companys success. As a Data Manager Sr within PNCs MIS Finance/Accounting organization, you will be based either in Pittsburgh, PA or Strongsville, OH or Dallas, TX... 

Coeur Mining

Experienced Underground Miner Job at Coeur Mining

 ...wholly-owns the Silvertip silver-zinc-lead exploration project in British Columbia. Coeur Alaska's Kensington mine comprises an underground, hard-rock gold mine, associated milling facilities and a campsite in the historic Berners Bay Mining District, 45 miles north-... 

ThreePDS Inc. Recruiting, Staffing, and Consulting

Remote Medical Coder Job at ThreePDS Inc. Recruiting, Staffing, and Consulting

 ...Description Job Description REMOTE position Apre-employment coding test will be required...  ...position requires the coder to be highly proficient...  ...of recorded patient medical information and appropriate...  ...COC ~2+ years of coding experience in Hospital setting ranging...