Service Dispatcher/CSR Job at ACS - Air Conditioning Services, Tucson, AZ

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  • ACS - Air Conditioning Services
  • Tucson, AZ

Job Description

Job Description

Job Description

Service Dispatcher/CSR

ACS has an immediate opening for an HVAC Service Dispatcher/CSR in Tucson! If you are a self-starter, detail oriented and thrive in a fast-paced work environment, apply today!

Primary Job Function: In this role you will provide customer service over a multi-line telephone, schedule field technicians, manage service invoices and maintenance agreements. Maintain customer database with current information. Clear and concise communications with department managers, employees and customers.

Work Hours: Monday - Friday; 7:30 am 4:30 pm

Pay Range: $18.00 - $25.00/hour- Depending on Experience

Benefits : Medical (50% paid for by the employer), Dental, Paid Vacation, Paid Holidays, 401K

Required Qualifications:

  • 3+ years administrative experience
  • Dispatching experience preferred
  • High School diploma or equivalent (minimum)
  • Ability to pass a drug and background check
  • HVAC or related industry experience a plus
  • Advanced communication skills; written and verbal
  • Proficient in Microsoft Office: Word, Excel, Outlook
  • Knowledge of dispatching software preferred
  • Prioritization and organizational skills
  • High attention to detail with the ability to complete tasks and follow through
  • Works successfully in a fast paced environment
  • Geographical knowledge of service area and map reading skill

Job Tags

Holiday work, Immediate start, Monday to Friday,

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