Job Description
Our client is one of the non-profit organizations with the greatest impact in conflict areas, and they are looking for Digital Workplace Technical Support Level II Infrastructure for their offices in Barcelona.
Overview: The IT Infrastructure Specialist plays a crucial role in maintaining and optimizing the various components of our IT infrastructure.
This position requires expertise in data center management, cloud services, virtualization, networking, Microsoft domain controller, ISP management, and T2 support for core systems and corporate applications.
It also requires expertise in handling a decentralized environment and solutions deployed across the globe, providing T2 support, and ensuring proper documentation and knowledge transfer to T1 technicians and internal teams. A transversal approach of IT security-by-design is also required for every single task performed under this role.
Overall, the IT Infrastructure Specialist will be involved in the technical evaluation of any new core technology that is implemented in our IT ecosystem and will take on a technical management role around them.
Main Responsibilities
1. Data Center Management:
• Monitor and manage data center operations globally.
• Ensure the availability, security, and efficiency of data center resources (including backup system management).
• Implement and maintain best practices for data center infrastructure.
2. Cloud Management:
• Manage both private and public IaaS solutions.
• Manage cloud resources efficiently to meet organizational requirements.
• Implement and optimize cloud security measures.
3. Virtualization:
• Administer and optimize virtualization systems.
• Ensure the smooth operation of virtualized environments.
• Implement disaster recovery solutions for virtualized systems.
4. File Server and File Transfer System:
• Administer and maintain file servers and file transfer systems, either on-prem or cloud.
• Implement access controls and ensure data integrity.
• Troubleshoot and resolve file server-related issues.
5. Local Networking:
• Configure and manage local networking components (switching, routing, firewalling).
• Coordinate the technical support requested to external partners providing support or maintenance services to local network solutions.
• Implement and maintain network security measures defined by IT Security team.
• Monitor and optimize network performance, both, wired and wireless.
6. Microsoft Domain Controller Provisioning:
• Deploy and manage Microsoft domain controller services when necessary.
• Implement and ensure the provisioning of Active Directory services.
• Ensure seamless integration with other IT systems.
7. Internet Service Providers (ISP) Management:
• Analyse with ISPs the best connectivity design for the different networks and locations.
• Monitor and optimize network connectivity.
• Collaborate with ISPs to address connectivity issues.
8. Infrastructure T2 Support:
• Provide second-level support for IT infrastructure elements of core systems and applications.
• Respond to and resolve infrastructure-related incidents and service requests.
• Collaborate with other IT teams to address complex technical issues linked to core IT infrastructure.
9. Corporate Applications Support:
• Provide T2 support for IT infrastructure related tasks on core corporate applications such as ERP (SAP basis), CRM, HRIS, and other that could be implemented at corporate level in the future.
• Collaborate with application owners and vendors to ensure overall security approach over systems and apps infrastructure.
10. Documentation, reporting and Knowledge Transfer:
• Create and maintain detailed technical documentation for infrastructure configurations and procedures under their technical domain.
• Generate regular reports on infrastructure performance and incidents.
• Share knowledge with T1 technicians and internal teams through training sessions and documentation reviews.
• Keep abreast of industry best practices and technological advancements.
Technical skills:
Education and experience:
...Job Summary We are currently seeking qualified candidates to fill a flight dispatcher/scheduler position at Blue Skies Above Flight School. The chosen candidate will facilitate the scheduling and dispatching of aircraft used by Blue Skies Above staff, renters, and...
...Core Medical Locums is seeking a Nurse Practitioner Pediatrics for a locum tenens job in San Francisco, California. Job Description & Requirements ~ Specialty: Pediatrics ~ Discipline: Nurse Practitioner ~ Start Date: 03/10/2025~ Duration: 13 weeks ~40 hours...
Job Title: Help Desk Analyst 2Location: Norfolk, VADuration: 9 Months contractInterviews: Initial Web based IVs conducted but IN... ...System (or equiv)TDX IT Service Management (ITSM) Service Desk toolHands on exp w/basic support and troubleshooting (such as password...
...Job Description Job Description Location: Sioux Falls, SD | Pay: $20 - $30/hour Benefits: ~ Competitive $20 - $30/hour wage.... ...career growth opportunities. Position Overview: Summit Utility Services is a leading utility services provider with a strong commitment...
...Who We Are Golden Queen Mining Co., LLC (the "Company") operates a gold and silver, open pit, heap leach operation on its Soledad... ...have a strong safety culture. You enjoy driving and operating equipment for long periods of time. You enjoy working with a team to meet...