Job Description
Our client is looking for an Inbound/Outbound Call Center Agent to join their team!
Job description
Qualifications (Education, Experience, Certifications & KSA)
· High school diploma/GED required
· Data entry and keyboard knowledge required
· Ability to remain composed and effective under pressure
· Strong attention to detail and organizational skills required
· Strong problem solving skills and ability to escalate to management any issues
· Ability to handle multiple tasks and follow up until completion
· Ability to read and apply commonsense understanding to simple instructions, short correspondence, oral/written instructions and memos
· Ability to work independently in a fast-paced environment
· Shows teamwork to meet department goals
· Ability to communicate clearly, concisely, and effectively in writing and verbally.
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Monday-Friday flexibility, Every other weekend required