FT Customer Onboarding Specialist - Work From Home Job at Referral Rock Inc, New York, NY

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  • Referral Rock Inc
  • New York, NY

Job Description

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $50K per year / Benefits - As a Customer Onboarding Specialist you'll: Manage the onboarding process for new prospects and customers by creating and executing detailed onboarding plans; Conduct regular calls/meetings over Zoom to guide customers through each stage of their onboarding journey, address any concerns, and provide ongoing support; Assist customers across multiple communication channels including chat, email, and live screen shares; Coordinate technical assistance; Monitor customer health and leading indicators to proactively identify potential issues and reach out to help...Hiring Fast >> Referral Rock Inc

Job Tags

Remote job,

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