Job Description

Are you a collaborator who thrives on thoughtful, high-impact work? Are you driven to change the standard of care in women’s health?

The Lactation Network is hiring a Creative Project Manager to support our marketing team’s creative initiatives. This position will bring an understanding of marketing project management and process development.

We are a small, tight-knit, purpose-driven organization with big growth goals in 2025 and beyond. We don’t have all the answers and we don’t expect you to, either. We do expect you to be curious, hardworking, and striving to be your best self.

Breakdown of the role:

1. Project Management (40%). Manage the marketing creative team’s projects and workflow by vetting incoming requests, assigning them to the proper parties, tracking progress, and helping the team deliver projects on time and within budget.
2. Creative Resource Allocation (35%). Review incoming projects to understand requirements and assign them to the appropriate team members or external resources for execution.
3. Process Optimization & Workflow Improvements (15%). Identify areas to improve efficiency in creative project workflows, optimize Asana setups, and implement SOPs for recurring processes to streamline collaboration.
4. Administrative & Reporting (10%). Maintain project documentation, meeting notes, and decision logs. Ensure alignment with SOPs for workflows and task handoffs.

What you’ll do

Reporting directly to the Senior Operations Project Manager, you will:

1. Manage the marketing creative team’s capacity and asset creation, ensuring work is effectively prioritized and resourced.
2. Delegate tasks across internal marketing teammates and external agency partners, ensuring the right people are assigned to the right work.
3. Own task creation, workflow management, and updates in Asana, ensuring real-time visibility into project progress.
4. Collateral review and QA. You will review assets prior to sending them to teams for review to ensure they match the brief and meet brand standards.
5. Maintain project documentation, including meeting notes, decision logs, and stakeholder updates.
6. Ensure smooth onboarding for new creative freelancers, setting them up in Asana and other necessary platforms.
7. Lead weekly status meetings, track dependencies, and escalate risks as needed to keep projects on track.
8. Act as the primary liaison for our agency partners, overseeing deliverables, approvals, and project workflows.

What we expect from you

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. 1-3 years of creative project management experience and effective process creation within a marketing team or agency environment.
2. Experience with Asana or similar project management system.
3. Outstanding communication skills (verbal and written) with the ability to influence and build consensus.
4. Extremely organized with close attention to detail.
5. Ability to approach problems with creativity and curiosity.
6. A strong relationship builder.
7. High EQ.

What you can expect from us

1. Unlimited PTO. We work hard. We’re passionate about what we’re building together. We also have lives outside work.
2. Healthcare benefits. Medical plus voluntary vision, dental. (We are a healthcare company, after all.)
3. 401(k) with 4% employer match. We’re planning for the future—and we want to help you do the same.
4. Remote-first culture. We are a distributed, remote-first team. We also like spending time together in our Chicago office and have a flexible in-office culture for those who wish to return to work in person.
5. Mindfulness and Meditation App. You’ll have complimentary access to the leading app for meditations, sleep stories, and other wellness resources.
6. Recharge. We have one designated “no meeting day” each week so you can take a break from videoconferencing and have some quiet time to focus.
7. Professional development. We invest in our team by offering every employee access to a professional development budget.
8. Competitive compensation. We’re looking for top talent.
9. A growth environment. The sky’s the limit.

The salary range for this position is $84,750 - $127,250.

About The Lactation Network

The Lactation Network is setting a new standard for parents and lactation consultants alike. At TLN, our movement goes beyond any single outlet or tool. We activate education, connection, and advocacy to foster the new network of inclusive care between parents and IBCLCs; the network where every caregiver has the resources to thrive. TLN is powered by the largest network of IBCLCs in the country. Together, we are here to make sure families get the expert insurance-covered lactation care that they deserve.

The Lactation Network is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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